Updated on February 7th, 2022
Mozilla Thunderbird is a desktop-based email application. It is an open-source email client that is primarily used by business and Organization users. Moreover, it provides users full control over their email messages. The Thunderbird is compatible with any of the three Operating systems i.e. Linux, Windows, and Mac OS. Despite having all such benefits, sometimes users may resolve some errors in the Thunderbird application.
Therefore, to fix this issue: “Thunderbird not deleting messages from server“, a user should recover the corrupt trash. Hence, in this post, we have described the solution of the thunderbird cannot delete messages issue.
Here are some general reasons that will cause errors in the .mbox files due to which you are not able to delete messages.
Now, let’s discuss some free methods to fix the error.
Repair the trash folder and try to delete messages when Thunderbird does not delete emails. To do this, follow the described-steps mentioned below:
It opens the Troubleshooting Information tab. Then, in the Application Basics tab, tap on the Open Folder button. Here, all the files associated with that profile will be displayed.
Note– Some profiles are named as Deleted or Bin folder.
If users have an IMAP account, Thunderbird will automatically generate a new Trash folder.
If users have a POP account, then tap on Folder List and right-click on the account name. Then, choose the New Folder option. Allocate Trash as a name to the new folder and hit on the Create Folder button. After that, confirm the creation of the new Trash folder.
After executing all the above steps, trash appears again and a user can repair Mozilla Thunderbird cannot delete messages error.
If the above-described method won’t work properly to resolve the issue “Thunderbird can’t delete messages”, then stop the Thunderbird software and open it in safe mode. After that, perform the below-described task:
DRS MBOX file Converter is one of the popular utilities to convert MBOX to PST, CSV, OST, MHTML, MSG, TXT, PDF, EML, MHT, EMLX, and HTML. Compatible with every MS Outlook including 2019/2016/2013/2010/2007 and 2003. Besides, it maintains the data structure during the complete conversion of the files. It is easy to process and very secure.
After considering the above two methods, we are now acknowledged of the ways to resolve the thunderbird cannot delete messages error. As we know the manual method is lengthy, time-consuming, and sometimes, it fails to solve the issue. So, I would like to recommend you to solve delete email from thunderbird by MBOX file Converter tool. Installing this software saves time and is easy to migrate.
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