How To Repair Outlook PST File Error If Scanpst.exe Repair Tool Is Not Responding?

In this blog, we will know how to repair Outlook PST file error if Scanpst.exe repair tool is not responding, follow to the end.

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PST file is a storage medium of Outlook’s data like emails, folders, contacts, notes, journals, calendars, etc. When PST files get corrupted due to malware attacks, power interruption or disaster then Microsoft’s inbuilt tool Scanpst.exe tool which is also known as an Inbox Repair tool works to repair Outlook PST file error. This tool diagnoses and repair minor inconsistencies in .pst files. But if there are major errors in the PST files then this tool doesn’t work properly. Now in the next part, we will know how Scanpst works and when it doesn’t work.

How Scanpst Works?

This tool first locates the corrupt PST files to scan, which goes through the 8 quick phases of scanning. The process starts with browsing and loads corrupt PST files on the tool which to be repaired. If errors are caught in PST file then you will be informed with the following screen:

Outlook Inbox Repair Tool

Now, if you proceed to repair the corrupted PST files then utility either reset the PST file structure or rebuilds header for the items in Outlook Data File.

Note: Before using the Scanpst tool keep the backup of PST files. When a configured PST is being processed, make sure that other related applications are closed. Learn how to locate ScanPST.exe Tool to fix corrupt PST.

Possible Reasons When Scanpst Doesn’t Work

There are some reasons when Scanpst.exe fails to resolve the error, which is mentioned below: 

  • Error in online servers when accessing PST files.
  • If storage size is over to maintain PST files. 
  • When trying to move multiple PST files to another storage at once.
  •  The outlook is abruptly terminating again and again.

Try A Professional Utility if Scanpst.exe repair tool is not responding

If corruption level is high in the PST files then try a professional automated utility to fix the PST files error issue. Outlook PST Repair Tool by DRS is the best utility to repair PST files and also recover deleted PST files. This tool supports all the versions of MS Outlook including Outlook 2016. Emails, calendars, and contacts can be retrieved from the corrupted PST file. The tool comes with a user-friendly interface so that the user doesn’t feel any difficulty in using it. The user can preview the PST file before recovery. Batch recovery of the file is also possible. Some salient features of this tool are as follows: 

  • Recover Data from Encrypted PST files.
  • Saves files in the different file formats.
  • Repair ANSI and UNICODE PST.
  • Supports all languages.
  • Creation of log files.
  • Maintains data integrity.
  • Automatically detects PST format.
  • Preview of the whole procedure, etc.

Quick Steps of Using this Utility

  • Launch the utility and select the PST files which you want to repair.
  • Choose the recovery mode – Standard, Advanced or Deep. Click OK.
  •  In sometimes the scanning process finishes, click OK.
  • Set the destination location and file format to save the files, click OK.
  • After completing the saving process, click OK and close the application.


As we know, no file is immune to corruption in the system. That’s why I have described how to repair Outlook PST file error if the Scanpst.exe repair tool is not responding. PST files often get corrupt due to virus attacks, network failures, interrupted power setups, etc. I hope the user will now be able to fix the error with the above mentioned free PST repair tool. This tool supports widely all Microsoft Windows Operating Systems.

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