How to Fix “Cannot Download Gmail Attachments” Error? Easy Guide

User Query-I have always used Gmail email client for my official works and to communicate with my clients. Often, I send and receive important documents and reports through Gmail. But for the last few days, I have been unable to download attachments from Gmail. I cannot check my payment bills, bank statements, or accounting details. Possibly my Gmail account is facing some serious technical issues. If you can solve my problem, please let me know the best solution to fix this issue as soon as possible.

If you are also facing such an issue in Gmail, here is the solution. This blog describes a quick fix if you cannot download Gmail attachments. We will discuss some manual measures to resolve the issue. However, if the problem persists you can use a Gmail Email Backup Tool to extract attachments from emails. But before, we dive into the solution part, let’s figure out why does Gmail keep saying attachment failed to download?

Email has always been the most used method for communication for personal or professional use. Gmail is a widely used email client among users for its familiar interface and advanced features. It offers free integrated tools such as docs, sheets, drive, chats, etc. which help in easy collaboration and increase the productivity of an organization.

However, you might be wondering why are Gmail attachments not downloading. So, let us know some of the prominent reasons.

Reasons for Cannot Download Gmail Attachments

The most common reason can be disconnected or poor internet connection. So, it is important to check your internet connection first. Apart from that, other reasons are as follows:

  • Many times, you receive attachments infected with a virus, trojan, or other malware, which is automatically rejected by Gmail.
  • Gmail does not allow to send or receive a file larger than 25 MB. For that, you need to use Google Drive service.
  • You may not receive attachments if your storage space is full. Gmail fails to allocate space to the new attachments.
  • If you receive emails with confidential mode ON, you will not be able to save, print, download, or save the attachments of an email.

Now, let us focus on a quick solution to fix the ‘unable to download Attachments from Gmail’ issue.

Methods to Fix Cannot Download Gmail Attachments

Before we learn the measures to fix this issue, you need to follow the steps below:

  1. Turn off and restart your PC.
  2. Ensure a stable internet connection.
  3. Try downloading an attachment.

If you are not able to send or receive attachments, then the below-discussed methods are for you.

#1. Update your Browser

Browsers such as Opera, Maxthon, etc. do not support Gmail and other Google services. So, if you use any of these browsers, first, switch to Chrome, Microsoft Edge, Safari, or Firefox which supports Gmail services. If not then update your browser to the latest version. After you have updated your browser, check if you are still facing ‘Gmail Not Downloading Attachmentserror. If yes, switch to the next method.

#2. Disable Anti Virus and Other Security Programs

Sometimes, you may face such issues in Gmail, because of Antivirus or Firewall. As they restrict some attachment files from downloading. So, another approach is to switch off the security programs temporarily. Once you turn off the Antivirus and Windows Defender Firewall, restart Gmail. Check if you can download the attachments.

#3. Clear Browser Cache and Cookies

Another measure to be taken when you face Gmail not downloading attachments issue is to clear all unnecessary cache and cookies from your browser. This will delete and declutter unnecessary storage space occupied by cache files and cookies. You can clear the Browsing Data Panel, and cache images, files, cookies, or other site data.

#4. Check Gmail Lab Settings

You will get to see many experimental settings in Gmail Lab. Check if most of the settings are enabled. To fix the cannot download Gmail attachments issue, you need to disable some of the settings, as shown in the picture below. The steps are:

  • Open Gmail and go to Settings.
  • Then, click on the Advanced tab in All Settings.
  • Disable all settings you see.

disable all settings

There is a high chance that you will be able to download attachments using the methods discussed above. But if still unable to download attachments from Gmail, go for the professional solution. We will discuss a professional Gmail Backup tool to help you extract all attachment files from Gmail.

Cannot Download Gmail Attachments- Try Professional Tool

If manual methods fail to resolve the issue, the MigrateEmails Gmail Backup Tool will help you access all attachments from Gmail. The tool provides an option to save attachments separately into a folder. The tool also offers to All you need to do is follow a few simple steps as mentioned below:

  • Download and run the Gmail backup tool.
  • Choose Gmail and log in using valid credentials.
  • In the preview, choose the desired Gmail folder and click Next.
  • Choose PDF as the resultant file format.
  • To extract attachments, check the ‘Save Attachment in Separate Folder’ option.

save attachments seperately

  • Click on Next to begin the process.

This is how you can extract the attachments separately if you are unable to download attachments in Gmail.

Also Read: How to Fix Gmail Out of Storage Error on Windows?


Hence, this was all about how you can fix the issue of “cannot download Gmail attachments.” Before using a professional tool you must try to fix the problem by applying different manual measures discussed. If measures fail to resolve the problem, try to extract attachments.

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