How to Add Office 365 Email to Zoho Mail ?- Pro Method

Summary: Microsoft 365 and Zoho are two prominent names in the field of cloud-based productivity and collaboration service providers. Their premium subscriptions are catered to fulfill the requirements of both individuals and businesses.

When a Microsoft 365 user wants to switch to a Zoho service provider, they will need to add Office 365 email to Zoho Mail account. We will cover how you can transfer your mailbox data via the manual method and professional Office 365 Email Backup Tool.

Office 365 v/s Zoho Mail – A Detailed Comparison

Office 365 is a cloud-based platform that provides various tools like Word, Excel, Team, Outlook, and many other productivity and collaboration tools. Microsoft 365 is one of the most widely used cloud services. Another name among top mailing solutions and business management tools is Zoho. Below we compare Office 365 and Zoho. So, you can easily choose the most suitable service provider.

Office 365Zoho
Office 365 offers a complete package of services that include: Outlook, Word, Excel, PowerPoint, Team, OneDrive, SharePoint, and Exchange.Zoho provides various business-oriented services such as CRM, Accounting, Mail, Collaboration, Analytics, and Cloud Integrator
Office 365 is suitable for business administration because of its complex UIThe functionalities of Zoho are comparatively easier to understand that Office 365
Office 365 premium plans start from $7.20 for 1 user per month. Also, the free version is not availableZoho Mail premium services start from $1 for 1 user per month. Also, the free version is available
It is best suited for large size businesses having more than 1000 employeesAround 74.3% of small businesses prefer Zoho Mail over any other email provider

These are some major differences between Office 365 and Zoho Mail. Now, it is time to learn how to import emails from Office 365 into Zoho Mail.

Manual Procedure to Add Office 365 Email to Zoho Mail

Office 365 and Zoho Mail are two widely used platforms for cloud-based services. Both providers allow you to add additional functionalities and transfer data from one account to another. To migrate from Outlook 365 emails to Zoho accounts, you need to configure both accounts and make appropriate changes. After that, your mailbox data will be exported from your Office 365 account to your Zoho account with proper user mailbox mapping.

The manual procedure contains numerous steps which should be executed in proper sequence. The manual steps are:

  1. Grant the Impersonation Role for Users
  2. Configure Settings for Microsoft Office 365
  3. Add User Details for Office 365 to Zoho Migration
  4. Initiate Office 365 to Zoho Mail Migration

Step 1: Grant the Impersonation Role for Users

  • First, log in to your Office 365 account and open the Microsoft 365 Exchange Admin Portal.
  • Locate the Permissions option. Click on the + icon to add the new admin role.
  • Provide a suitable name. Press the Add icon in the Roles section and choose ApplicationImpersonation. Click Add.
  • In the Members section, click the Add button and choose the user account to whom you want to give the role. Press Add and then click Save.

All the changes you made will take some time to propagate. Once all the changes have been synched, you can proceed further to add Office 365 email to Zoho Mail.

Step 2: Configure Settings for Microsoft Office 365

Add Office 365 Server Details

  • Sign in to your Zoho Mail Admin Console. Select the Data Migration option and choose Start Data Migration.
  • Name the server configuration and select Add new server details in the Select Saved Server details drop-down.
  • After that, expand the Select Protocol/Application field and choose Office 365 and press the Sign In button.
  • The Microsoft 365 login window will appear. Enter the required login credentials and click Sign In.
  • A permission request page will be opened. Press the Accept button to grant permissions.

Configure Microsoft 365 Migration Settings

  • In this stage, give any desired name to the O365 settings.
  • Tick Mail, Contacts, and Calendars. These are the items that will be migrated.
  • In the Folders to Migrate section, choose either the All Folders or Specific Folders option.
  • If you choose the All Folders option, you can skip the undesired folders during migration. Whereas opting for the Specific Folder option allows you to select only specific folders.
  • After that, In the Emails to Migrate section, choose the All Emails option for migrating all of your emails. If you want to migrate emails of a specific date range, opt for the Emails in a specific date range option.
  • Choose either Yes or No in the Enable POP access for the migrated emails option.
  • At last, click on the Add button.

Create New Migration

  • In this stage, specify the Maximum Connection Limit field. It means the maximum number of users whose data can be migrated at a time.
  • After that, choose whether you want to Pause migration when storage reaches 80% or 95%
  • Then click on the Create button to complete the configuration of Microsoft 365 migration settings.

Step 3: Add User Details for Office 365 to Zoho Migration

After executing step 2 to add Office 365 email to Zoho Mail, you will need to add the account details. This step is for mapping the source Office 365 account to the destination Zoho user email account.

You can add the user mailbox details one by one. Alternatively, you can import a CSV file that contains all the desired source and destination email accounts. The latter approach is faster but you need to create a CSV file to import. Let us explore the former approach.

  • In Zoho Mail Admin Console, select the desired Migration from the Migration list.
  • Go to the Users tab and then press the Add button to add details of each user account manually.
  • Enter the source Office 365 username and destination Zoho email address in the respective fields.
  • Choose the migration Priority of this user account: High or Low.
  • After that, select the Mailbox Type: User mailbox, In-Place Archive or Shared Mailbox.

Step 4: Initiate Office 365 to Zoho Mail Migration

The final step is to start the migration from Microsoft 365 account to Zoho mailbox.

  • After adding the users, click on the Start Migration button.
  • The progress of the process and other stats will be available on the same screen.
  • For detailed information, click on the email address of migration.
  • Also, you can check the progress of contacts and calendars.

After performing the above-mentioned steps, you can efficiently and securely export your emails from your Office 365 account to Zoho mail. Moreover, you can also transfer contacts and calendars of the Microsoft 365 profile.

Despite being effective, the above procedure is not recommended for those who do not have much technical expertise. Time-consuming and complexity are the main reasons for that. Now, you might be thinking if this solution is not suitable, what else should we do? The answers are professional Office 365 Migration Tool.

Automated Solution to Add Office 365 email to Zoho Mail

MigrateEmails Office 365 Migration Tool eliminates the time and effort of complicated manual procedures. With this utility, you can transfer Office 365 to Zoho Mail account in a few simple steps. Also, you can backup Office 365 to PST, MBOX, EML, MSG, etc., and migrate Office 365 emails to Gmail, G Suite, AOL, Yahoo Mail, and many other email providers. It offers numerous advanced features to simplify and accurize the resultant file. Moreover, the application is widely compatible with all versions of Windows OS.


Microsoft 365 and Zoho are the most popular business-integrated utility solutions. Both of these email providers have their set of pros and cons. Here, we explained how you can add Office 365 email to Zoho mail. The manual method involves various steps, therefore, sometimes users are unable to migrate their data via a manual approach. If you do not want to perform complicated manual methods, the best solution is the Office 365 Migration Tool.

Frequently Asked Questions

How can I migrate emails from Microsoft 365 account to Zoho Mail?

You can migrate your Office 365 emails to Zoho Mail in a few simple steps.
•First, grant the impersonation role in the Office 365 account.
•After that, provide Office 365 server details and configure migration settings.
•Create a new migration and then map source user accounts to the destination accounts.
•At last, initiate the migration and check progress.

How to import Outlook emails to Zoho Mailbox?

For importing Outlook emails to your Zoho account, first configure your Zoho email account in the MS Outlook application. After that, you can simply drag and drop the Outlook emails to the desired Zoho mailbox folder.

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