Written By Kiran Sharma
Updated on January 13th, 2022
In this blog, we will get to know six methods to fix Outlook not working on mac or outlook 2016 for Mac Crashes constantly error. So without further a due let’s get straight into the solutions.
Note: Microsoft Office 2019 has been released for both Windows and Mac. It is highly recommended that you update to Outlook 2019 as it resolves most of the common errors that users encountered in Outlook 2016 or 2011.
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Microsoft Outlook is one of the most popular email clients, it is a great software for managing your emails and attachments. MS Outlook provides it’s services to Windows as well as to Mac. For business people, it is best to manage their emails. However, like any other software sometimes it encounters an error like outlook not working on mac, outlook 2016 for Mac crashes constantly, etc.
The error can pop up any time without any prior warning. The exact reason for the occurrence of the error is still to be found but we can guess it is due to virus infection, malware, sudden closing program, power failure, etc. Since we don’t know the exact reason we need to try multiple methods to fix our error and gain access to our outlook mail again.
There are the 10 methods you could try to fix Outlook not working on mac or outlook 2016 for Mac Crashes Constantly error.
It is safe to say when Microsoft software is operated on Mac, they will glitch or cause some problems. It does not occur very often but when it does it can really become the annoyance. Especially in the case of Outlook 2016, Outlook Not Working On Mac Mojave or Outlook 2016 For Mac Crashes Constantly are regularly popping.
Recently with the latest update, Microsoft has fixed this crash problem. So we recommend you to update by opening the MS Office, and navigate to “Help” and “Check for Updates.”
Also, Microsoft Office 2016 only supports OS Yosemite X10.10 or higher. The lower version like Mavericks X 10.9 and older version are not compatible with MS Outlook 2016.
One of the easiest and fastest ways to fix Outlook errors is to rebuild the office database also referred to as creating a new identity. In Outlook 2011 it can be done manually, but in Outlook 2016 it was removed as Mac claimed rebuild should be done automatically. If the Outlook database encounters an error then only it prompts you to rebuild the database. It is a quick way to fix errors but many times it just does not work if the corruption is serious and if it is not executed properly there is a risk of losing all your emails.
Note: If you are using MS Exchange then it recommended to synchronize all the data and create a backup because while creating a new profile all the files will be deleted.
Follow these steps to rebuild your MS Office 2016 database:
1. Open application folder and locate MS Outlook.
2. Now hold “Ctrl+Click on MS Outlook”, and now select “Show Package Contents”
3. From “Content” > “SharedSupport” > “Outlook Profile Manager”
4. Now tap on “+” to add a new profile.
5. Now lastly click on the “Option” and set as “Default”
If your MS Office 2016 is constantly freezing or crashing while sending emails or Outlook not working on Mac Mojave, Catalina, High Sierra while sending emails. You can create a new identical Outlook account and delete the previous one. It is a simple but effective method to fix it. Below are the steps you need to follow:
1. On the home page of Outlook, go the “Tools” and click on “Accounts”
2. A Wizard will start as “Set up my Inbox”
3. Now select “Add Account”, then select the account type either “Exchange or Office 365”. After that add your email accounts.
4. Type account info and then click on “Add Account”
5. Now tap on “Configure automatically”
If your Office 2016 is constantly crashing while opening, you need to delete Outlook 2011 files from the installed location or just move them from the installed location of Office 2016. This will not affect your files in any way. To do so follow the steps:
1. Go to the “Spotlight” and search for the “Terminal”
2. In the terminal type: “default delete com.microsoft.Outlook”.
3. After that type “Killall cfprefsd”, doing so will kill all the cached.
4. Now relaunch the Outlook.
If you facing some trouble while adding Exchange account to MS Outlook 2016 that means you are probably using a different version of Exchange which is not compatible with the Office 2016. Below are the examples of the errors:
Office 2016 for Mac is only compatible with the Exchange 2010 SP2 or above only. So if you are using the older version you should definitely update it asap.
Usually, when large PST files are importing from outlook Mac, they will either hang or crash. There it is advised to compress the PST file if its size is in Gbs before importing. To compress the PST file follow these steps:
1. Go to the “Account Settings” and then “Data files”
2. After that click on “Compacting”
3. If you don’t want to compress, you can use any third-party app to split PST files.
Note: If you still could not fix Outlook not working on mac or outlook 2016 for Mac Crashes constantly error. You should contact Microsoft Office Support.
If you want to export your PST files from Mac to Windows read this blog or simply try this Premium Tool.
These were the six easy ways to fix Outlook not working on mac or outlook 2016 for Mac Crashes constantly error. One last piece of advice I would like to give is to always to keep the backup of your files as you never know when and how your file could get corrupt.
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